Wednesday 2 December 2015

What Working Retail has Taught Me



Getting a job, whether part-time or full time is a great experience, especially if you are fresh to the working world. You get a chance to really see how things work in particular job sectors and you get to meet a lot of great people. Some, not so great, but they nonetheless teach you something. Getting a job however, can be nerve-racking. The interview processes these days require you to really stand out from the crowd and know your stuff. You have to search the company before arriving at your interview, ensure that you are pleasant to ALL people within the company (even people who are not interviewing you), and you have to ensure you SPEAK UP by asking employers questions and standing out in group interviews. I am on the reserved side, but I have a knack for talking to people and being charismatic in these situations, despite the fact that I have a long way to go. I have worked retail and I can definitely say this is a great industry, particularly for people who want to get themselves out there more. Here are 6 things I have learned thus far.

1. You have to jump right in there. Fresh off the scene or not!

I know this is a must for any job, because you have to show initiative and jump right in there when you first start, but nerves and confusion can get in the way sometimes. However, in retail, you have no choice but to get your ball in the court as soon as you clock in because people will be expecting you to know your stuff especially if you are working in a big establishment. People everywhere want to know where the closest escalator is, what the price check on something is, where the bathroom is (...), and where the closest cash register is. So really, even if it is your first day, there really is no time to twiddle your thumbs in retail.


2. You learn to speak up

Even if you are not working in retail, a job forces you to speak up anyway because obviously you need to be heard if you have questions or concerns, or especially if you have a boss who expects you to be outgoing. Sucks for introverts, but that is how it goes. Nonetheless, retail gives you a voice you may not have had before and this will happen whether you are prepared for it or not. You are the first person people see on the floor before they get to cash, so first impressions are everything. And if I might add, coming from someone who likes an excuse to talk to people and be my bubbly over friendly self, it is actually fun after a while.

3. You have a reason to look cute at every freakin shift

Retail is all about fashion, whether basic or Louis Vuitton type ish. It is an industry that is based much on fist impressions so it is a great opportunity to dress up and look professional, especially for people who are already into that vibe anyway. You also get to learn new fashion trends from your employees and see first hand what the go to looks for the season really are.


4. You start to want everything in the store. Literally.

When working retail, you are surrounded by cute ish every minute of the day while you are at work so it is so hard not to want to try to coordinate an outfit while you try and get a nagging customer that last pair of jeans that is in stock. You will probably end up putting every item you can on hold but if you are broke as hell like me, keeping shit in a budget is the way to go.

5. You learn to deal with various personalities.
As much as we would love for everyone in the world to have a heart of gold, that is not how it works. There will be rude customers who blatantly ignore your charming hello, annoying kids running around the store and heading towards your freshly stocked shelf, and bosses and employees with strong personalities. However, different personalities allow us to really toughen up for the real world, because the truth is, there are all TYPES of people.

6 You gain more respect for employees when you go shopping

Before I worked retail, I was one of those people who did not give af if I just threw a jacket over a perfectly clean rack because I just assumed that someone would be there to take it up and fix it. However, working in retail can be frustrating because you have to ensure your assigned sections are cleaned before the end of the night, something that can be hard to accomplish when people are constantly messing up shelves and throwing things around carelessly. So, when you shop for yourself, you remember those annoying customers and will go and make an effort to fix that sweater that fell off the rack. Well...sometimes. :p

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